FAQ's

Popular Frequently Asked Questions

You can easily book online or by calling us. Choose the service and time that suits you.

 

Yes, all our cleaners are background-checked and fully trained to deliver exceptional, reliable service.

 

No, you don’t need to be home. Just provide access instructions, and we’ll take care of everything.

 

If you're not happy, we’ll come back the same day to fix it or offer a full refund.

We offer Standard Cleaning, Deep Cleaning, Move In/Out Cleaning, Office Cleaning, and more tailored services.

 

We proudly serve all areas in Melbourne and surrounding suburbs.

 

You can cancel or reschedule up to 24 hours before the service without any penalty.

 

The time depends on the type of service and size of the property, but we work efficiently.

 

Yes, we use eco-friendly, safe cleaning products that are effective yet gentle on your home and family.

 

Yes, simply mention any special requests when booking, and we’ll do our best to accommodate them.